Care gap management
Overdue patients booked. Care gaps closed.
(without anyone working through a call list)
Insor reaches overdue patients every week by call and WhatsApp, books the visit into your schedule and records every outcome. On its own.
A care gap is a patient nobody called.
Most patients who fall behind on care are not avoiding it. Nobody reached them at the right moment. Insor reaches every one of them.
The platformOne set of agents across the patient journey
Front desk
- Inbound calls
- Booking
- Reschedules
- Confirmations
- WhatsApp replies
- Reminders
After the visit
- Check-ins
- Clinical flags
- Recalls
- Reactivation
- Next visit
- Weekly summary
How Insor works
See what AI agents can do for your clinic
(from the first call to the next visit)
Insor works across the patient journey, from the first call and booking to reminders, follow-up after treatment and the next visit.
- Missed call, 9:14 PM Answered and booked
- Reschedule request, 10:02 PM Moved to Friday, confirmed
- WhatsApp from Sneha P. Appointment booked
- Root canal done yesterday Checked in, next visit booked
- Missed call, 9:14 PM
- Reschedule request, 10:02 PM
- WhatsApp from Sneha P.
- Root canal done yesterday
- Answered and booked
- Moved to Friday, confirmed
- Appointment booked
- Checked in, next visit booked
- Every channel, every workflowA call or a WhatsApp message gets the same care, in any of 10 Indian languages.
- Built around your rulesDoctors, appointment lengths, buffers and emergency slots are set up once and applied every time.
- Every action on the recordEvery call is recorded and every booking traced, so your records are always up to date.
See it in action
Listen in on a real follow-up call
The treatment is done. Insor checks how the patient is feeling, asks for a review and books the next visit.
Phone numbers, names and places are beeped out. Nothing else is edited.
Fits your clinic
Your number, your tools. Nothing to migrate.
(no new phone line, no new software)
Your phone number, WhatsApp, calendar and records stay as they are. Insor works inside them, right where your clinic already runs.
Patients reach you
- Your phone number
- WhatsApp Business
Works inside
- Google Business Profile
- Google Calendar
- Your EMR or CRM
- Live in 24 to 48 hours
- Set up by our team, on your number
- 10 Indian languages
- And it follows a switch mid-sentence
- Meta Tech Provider
- Official WhatsApp Business Platform
Our impact
Take a look at the numbers.
Every call, check-in and rebooking is counted on your own records.
Work out your clinic’s numbers →- 99%
- AI handle rate
- +12%
- Monthly revenue uplift
- 10
- Indian languages spoken
- 3×
- ROI
Care gap management sorted. Now take on the rest.
The same AI agents handle the rest of the patient journey, with your records and notes in one system.
What clinics ask us
Which patients does Insor follow up with?+
Anyone your clinic marks as due: check-ins after a procedure, recalls for the next cleaning or review, unfinished treatment plans, and patients who have not been back in a while.
What happens when a patient needs a person?+
Insor never gives clinical advice. If a patient mentions pain or anything worrying, the doctor is told within a minute with what was said.
Does it reach patients in their language?+
Yes. Insor speaks 10 Indian languages and follows a patient who switches mid-sentence.
Will this replace our front desk staff?+
No. Insor takes on the follow-up calls nobody has time for, so your staff can spend their day with the patients in the clinic.
How long does it take to go live?+
24 to 48 hours. We set it up on your existing number, and there is nothing new for your staff to learn.
Unlock the full potential of your clinic.
Less admin for your team, more time for patients, and no call left unanswered. Live on your own number in 24 to 48 hours.