Appointment scheduling
Every call answered. Every patient booked.
(and a front desk that is a little less stretched)
Available 24/7 across every doctor and branch, Insor takes on the routine work behind every appointment, so your team can stay with the patients in front of them.
More patients should not mean more admin.
Confirmations, reschedules and cancellations pile up long after the first booking. Insor handles each one, so every doctor's day runs the way it was planned.
The platformOne set of agents across the patient journey
Front desk
- Inbound calls
- Booking
- Reschedules
- Confirmations
- WhatsApp replies
- Reminders
After the visit
- Check-ins
- Clinical flags
- Recalls
- Reactivation
- Next visit
- Weekly summary
The appointment journey
From first call to follow-up.
(and every step in between)
Behind every booking are a dozen small decisions: which doctor, which branch, which slot, and when to remind. Insor makes each one in seconds.
- 19:14 PMFirst callAnswered on the first ring, in the patient's language.
- 29:16 PMBookedRight doctor, right branch, a slot that fits your rules.
- 3Next dayConfirmedConfirmed on WhatsApp, any change handled in the chat.
- 4Morning ofRemindedA reminder before the visit, so the slot is not wasted.
- 5Day afterFollowed upA check-in after the visit, and the next one booked when due.
How Insor works
See what AI agents can do for your clinic
(from the first call to the next visit)
Insor works across the patient journey, from the first call and booking to reminders, follow-up after treatment and the next visit.
- Missed call, 9:14 PM Answered and booked
- Reschedule request, 10:02 PM Moved to Friday, confirmed
- WhatsApp from Sneha P. Appointment booked
- Root canal done yesterday Checked in, next visit booked
- Missed call, 9:14 PM
- Reschedule request, 10:02 PM
- WhatsApp from Sneha P.
- Root canal done yesterday
- Answered and booked
- Moved to Friday, confirmed
- Appointment booked
- Checked in, next visit booked
- Every channel, every workflowA call or a WhatsApp message gets the same care, in any of 10 Indian languages.
- Built around your rulesDoctors, appointment lengths, buffers and emergency slots are set up once and applied every time.
- Every action on the recordEvery call is recorded and every booking traced, so your records are always up to date.
See it in action
Listen in on a real booking call
Nobody at the desk was free. Insor takes the call, answers the patient's questions and books the appointment into the clinic's schedule.
Phone numbers, names and places are beeped out. Nothing else is edited.
Fits your clinic
Your number, your tools. Nothing to migrate.
(no new phone line, no new software)
Your phone number, WhatsApp, calendar and records stay as they are. Insor works inside them, right where your clinic already runs.
Patients reach you
- Your phone number
- WhatsApp Business
Works inside
- Google Business Profile
- Google Calendar
- Your EMR or CRM
- Live in 24 to 48 hours
- Set up by our team, on your number
- 10 Indian languages
- And it follows a switch mid-sentence
- Meta Tech Provider
- Official WhatsApp Business Platform
Our impact
Take a look at the numbers.
Every call, check-in and rebooking is counted on your own records.
Work out your clinic’s numbers →- 99%
- AI handle rate
- +12%
- Monthly revenue uplift
- 10
- Indian languages spoken
- 3×
- ROI
Appointment scheduling sorted. Now take on the rest.
The same AI agents handle the rest of the patient journey, with your records and notes in one system.
What clinics ask us
Does Insor book into our real schedule?+
Yes, within your rules: which doctor sees what, appointment lengths, buffers and emergency slots. Nothing is booked that your clinic would not book itself.
Can patients reschedule or cancel?+
Yes. Patients can call or reply on WhatsApp to move or cancel, and the slot opens up again for someone else.
Will this replace our front desk staff?+
No. Insor takes on the routine calls and messages, so your staff can spend more of their day with the patients at the counter and on the work that needs a person.
Does it use our existing clinic number?+
Yes. Insor works on the number your patients already have. Nothing changes for them.
How long does it take to go live?+
24 to 48 hours. Your team shares your doctors, hours and fees, and we handle the set-up without disrupting a day at the clinic.
Unlock the full potential of your clinic.
Less admin for your team, more time for patients, and no call left unanswered. Live on your own number in 24 to 48 hours.