Insor's voice AI receptionist picks up your clinic's phone and replies on WhatsApp at any hour, in the patient's own language. It answers their questions, books into your real slots, reminds them the day before and checks in after the visit, on the number your patients already call.
Calls come in while the receptionist is with someone at the counter, after 7pm, on Sundays and through festival leave. Each unanswered call is a patient deciding whether to try again or try another clinic.
Insor answers every one of them, and many at the same time, so a busy hour no longer means an unstaffed phone.
02
It books the way your clinic books
It knows your doctors, timings, services and fees, and it books inside your rules: appointment lengths, which doctor does what, buffers and emergency slots.
Every booking lands in your schedule straight away, with a reminder sent to the patient the day before.
03
It does not stop at the booking
The day after a procedure it checks in, and anything clinical the patient mentions goes to the doctor within a minute. When the next visit is due, it reaches out and books it.
It says it is the clinic's AI assistant at the start of every call, and hands over to your team whenever a person is needed.
Questionsdoctorsask,answered
Do I have to change my clinic's phone number?+
No. Insor runs on the number your patients already call, printed on your board, your cards and your Google listing. Nothing you have printed becomes wrong.
Will patients know they are talking to an AI?+
Yes. It says so in its first sentence. Patients mind that far less than not being able to reach the clinic at all.
Does it replace my receptionist?+
No. Your receptionist keeps the counter, the payments and the walk-ins, which need a person. Insor takes the phone and the follow-ups, which do not.
