insor

Follow-up for multi-branch clinics

A clinic with several branches has as many front desks, each handling calls and follow-ups its own way. Some branches do it well and some do not. Insor answers and follows up the same way at every location, books into each branch's own calendar, and gives the owner one view of what came back.

01Every branch does it differently

Follow-up quality depends on who is at the desk. A good receptionist leaves and a branch's numbers fall, often without anyone noticing for months.

Insor applies the same standard at every branch, every day.

02Send patients to the branch that suits them

A caller near one branch may be better served by another that has a slot today. Insor can offer the nearest branch with availability instead of losing the booking.

Each branch keeps its own schedule and its own rules.

03What Insor does for a clinic chain

It answers every branch's calls and WhatsApp, books and reschedules, reminds the day before, follows up after visits and sends one weekly summary for each branch.

The owner sees which branches are bringing patients back, from the same numbers.

Questions doctors ask.

Can each branch keep its own phone number?+

Yes. Insor runs on each branch's existing number, so patients keep calling the number they already know.

Can I see results branch by branch?+

Yes. The weekly summary is broken down by branch: calls answered, patients followed up and patients who came back.

Want to know your own number?

We will work it out from your own records, and tell you what it is worth before you pay anything.