01Repeat tests are predictable
Most patients on a regular panel need it at a known interval. Whether they come back to the same lab depends on who reminds them.
Insor keeps each patient's interval and reaches out before it lapses.
02The phone is busiest when the counter is
Mornings at a lab are full of walk-ins, and the phone rings with questions about fasting, timings and reports at the same time.
Insor answers those calls with the lab's approved answers, books slots and home collections, and lets the counter look after the people in front of it.
03What Insor does for a lab or imaging centre
It answers calls and WhatsApp, books tests and scans, reminds the day before with any preparation instructions the lab has written, and tells patients when reports are ready.
It never interprets a report. Questions about results go to the doctor.
Questions doctors ask.
Can it send fasting instructions before a test?+
Yes. The lab writes the instructions for each test, and Insor sends them with the reminder the day before.
Can it book home sample collection?+
Yes, inside the lab's own rules for areas and time slots.