insor

Get patients booked.Get patients back.

Insor answers every call, follows up after every visit and books the patient back in, helping you increase your clinic revenue without hiring anyone.

The desk is busy

The phone rings out

They book somewhere else

The clinic is closed

Nobody picks up

They cannot reach you at all

The treatment is done

Nobody follows up

The next visit is never booked

Insor makes sure those opportunities don’t disappear.

01 Before the visit

Get patients booked

Do not lose a patient because nobody picked up.

When your receptionist is busy, the line is occupied, or the clinic is closed, Insor answers the patient instead.

  1. Call / WhatsApp
  2. Questions
  3. Book
  4. Confirm
  • Busy lines
  • After hours
  • Holidays
  • Several patients at once
  • Rescheduling and cancellations
  • Day-before reminders

It answers immediately instead of leaving the patient waiting.

02 After the visit

Get patients back

Turn follow-ups into appointments.

Once the treatment is done, Insor checks in on the patient and reaches out again when the next visit is due.

  1. Treatment
  2. Follow-up
  3. Reply
  4. Rebooked
  • Follow-up after treatment
  • Patient outreach
  • Rebooking when due
  • Rescheduling

Nobody on your team has to remember and chase every patient.

  • Speaks their language

    People rarely finish a call in the language they started it in. Insor follows the switch mid-sentence.

  • Follows your scheduling rules

    Appointment lengths, preferred staff, buffers, emergency slots. It books inside your constraints, not generic ones.

  • Knows your clinic

    Your services, locations, prices and policies. The answers people get are yours, not something invented.

  • Never a black box

    Every conversation, every booking and every outcome is there to read, with the numbers behind them.

What you get

Everything that should happen after they leave.

Not a reminder the day before. The call after the visit, the recall when it is due, and the review you never had to ask for.

ROI guaranteed.

Measured on your own numbers, every month. Every patient heard, followed up and cared for, so they come back. Reviews arrive on their own, and it works outside clinic hours, holidays and sick days.

Not one call goes unanswered

It picks up at 9pm, on a Sunday, and while your receptionist is already busy with someone at the counter.

Not one patient goes unheard

It listens in their language and follows the switch mid-sentence. Anything clinical is flagged to you within a minute.

Not one follow-up gets forgotten

The day after a procedure, the month before a recall is due. It knows who is owed a call and makes it without being asked.

More reviews, without chasing

It asks the patients who left happy, at the moment they are most likely to say yes. Nobody at the desk has to bring it up.

The care you would give, if you had time

Did the pain settle, is the medication going down, is anything worrying them. The questions you would ask if six people were not waiting.

A weekly summary of what came back

Calls answered, patients returned, reviews earned and anything flagged to you. One page, every week.

Why not just hire

Built from every patient

A front desk can only look after the patient standing in front of it. Everyone else quietly stops coming.

Insor holds a live picture of every patient you have treated. What they came in for, how often they return, which channel they actually answer. So it knows who is due back, who is slipping away, and what to say to each of them.

Your best person, looking after every single patient, every day. So no revenue goes missing.

3507001,05001 person2 people3 peopleand it keeps goingthe gap widens with every patientPatients handled a monthAs your clinic grows
One person and InsorHiring more front desk staffA front desk on its own

Pricing

Pricing that follows the value, not the other way around

For growing clinics

Credit system

Rs. 40per visit

How are credits calculated?
  • Calls & WhatsApp
  • Appointment booking
  • Reminders
  • Follow-ups
  • No long-term contract

For busy clinics

Fixed monthly pricing

Custom monthly plans based on your patient volume and workflow.

  • Predictable monthly bill
  • Higher call volume
  • Multiple doctors / departments
  • Custom workflows
  • Dedicated support

Questions doctors ask.

Will patients know it's a bot?
Yes. It says so in the first line of every conversation, before anything else. In practice patients mind that far less than being unable to reach the clinic at all, or hearing nothing after a procedure. What they object to is being forgotten, not being contacted by software.
What if a patient mentions pain?
It never gives clinical advice and never tries to reassure. It tells the patient the doctor will call, and the clinic gets a flag within a minute with what was said. The judgement stays with the doctor. Insor only makes sure the doctor hears about it in time to act.
Does this replace my receptionist?
No, and you will not need a second one either. She keeps the counter, the payments and the walk-ins, all of which need a person. Insor takes the phone and the follow-ups, which do not. One receptionist plus Insor covers what would otherwise need another hire as you grow.
Will it spam my patients?
No. Every contact is tied to that specific patient's own visit or their next due date, so there are no broadcasts and no promotional blasts. We work out the right moment to reach each person and what to say to them, and the clinic approves the wording before anything goes out.
Who writes what it says?
You do, once, at setup. Every template is approved by the clinic before a single message or call goes out, in the languages your patients actually use. Nothing is improvised about your prices, your services or your policies, and nothing reaches a patient that you have not already seen.
How do I know it's working?
One summary every week: calls answered, patients who came back, reviews earned, and anything flagged to you. It is measured against your own numbers rather than ours, which is also how the 3x return guarantee is settled each month.
What languages does it speak?
English, Hindi, Marathi, Gujarati, Tamil and Telugu. It also follows a patient who switches language mid-sentence, which Indian patients do constantly and most systems handle badly by forcing the caller to pick one language and stay in it.
How does it reach patients?
By call, and on WhatsApp when a call does not connect. There is no SMS and no email, because neither is how a patient expects a clinic to contact them and both get ignored. A call from the clinic's own number is the one that gets answered.
Do I need new software?
No. Insor runs on your clinic's existing phone number and books into the CRM you already use, so nothing moves and the front desk keeps working the way it does now. If you do not have a CRM, we give you ours.
How long to set up?
24 to 48 hours. You approve the templates, we point your existing line at Insor, and it runs. There is nothing for your receptionist to learn and no records to migrate, because it sits on top of what the clinic already has rather than replacing it.

Let’s keep them coming back.

Tell us how people reach you today, and we’ll show you what Insor would do with it.