Most patients would rather message than call. Insor replies to every WhatsApp your clinic receives, answers their questions, books the appointment and sends the reminder, at any hour. It runs on Meta's official WhatsApp Business Platform, from your clinic's own verified number.
A message that arrives at midnight usually waits until the desk opens. By then the patient has often booked somewhere that answered.
Insor replies as the message arrives, with your clinic's own answers about timings, fees, doctors and location, and books a slot in the same chat.
02
Official, not a workaround
Insor is a Meta Tech Provider. Messages go through the official WhatsApp Business Platform on your verified number, not through an unofficial tool that can get a clinic's number blocked.
Prescriptions, invoices and reminders can go out on the same line, so the patient has one thread with your clinic.
03
Your team stays in the loop
Every conversation is there for your team to read. When a patient needs a person, the chat is handed over with everything said so far.
Nothing promotional goes to your patients. Every message is tied to their own visit or their next due date.
Questionsdoctorsask,answered
Can I keep using WhatsApp Business on my phone?+
Your clinic's number moves to the WhatsApp Business Platform so Insor can reply automatically. Your team still reads and answers chats, from the Insor dashboard instead of a single phone.
Will it message patients who did not ask?+
No broadcasts and no promotions. Messages go only to patients about their own appointment, reminder, prescription or follow-up.