The call after the visit is the one most clinics mean to make and rarely do. Insor makes it for every patient: the day after a procedure to check how they are, and again when a recall or the next sitting is due, booking the visit in the same call.
Patients rarely drop out because they chose another clinic. They drop out because nothing reminded them, and the next sitting, review or recall quietly passed.
Insor keeps each patient's next due date and calls before it lapses.
02
Care without clinical advice
It asks how the patient is feeling and whether they are following the doctor's advice. It never gives clinical advice and never reassures.
If a patient mentions pain, a reaction or anything worrying, the doctor is told within a minute with what was said.
03
Reviews from the patients who left happy
When the follow-up goes well, it asks for a Google review at the moment the patient is most likely to say yes.
Patients who raised a concern are never asked.
Questionsdoctorsask,answered
Who decides what it says on a follow-up call?+
You do, once, at setup. Every template is approved by the clinic before it is used, in the languages your patients speak.
Can it call patients who stopped coming months ago?+
Yes. For an established clinic, patients who finished one course and were never contacted again are often the largest opportunity there is.
