Pricing

Questions doctors ask.

Will patients know it's a bot?

Yes. It says so in the first line of every conversation, before anything else. In practice patients mind that far less than being unable to reach the clinic at all, or hearing nothing after a procedure. What they object to is being forgotten, not being contacted by software.

What if a patient mentions pain?

It never gives clinical advice and never tries to reassure. It tells the patient the doctor will call, and the clinic gets a flag within a minute with what was said. The judgement stays with the doctor. Insor only makes sure the doctor hears about it in time to act.

Does this replace my receptionist?

No, and you will not need a second one either. She keeps the counter, the payments and the walk-ins, all of which need a person. Insor takes the phone and the follow-ups, which do not. One receptionist plus Insor covers what would otherwise need another hire as you grow.

Will it spam my patients?

No. Every contact is tied to that specific patient's own visit or their next due date, so there are no broadcasts and no promotional blasts. We work out the right moment to reach each person and what to say to them, and the clinic approves the wording before anything goes out.

Who writes what it says?

You do, once, at setup. Every template is approved by the clinic before a single message or call goes out, in the languages your patients actually use. Nothing is improvised about your prices, your services or your policies, and nothing reaches a patient that you have not already seen.

How do I know it's working?

One summary every week: calls answered, patients who came back, reviews earned, and anything flagged to you. It is measured against your own numbers rather than ours, which is also how the 3x return guarantee is settled each month.

What languages does it speak?

English, Hindi, Marathi, Gujarati, Tamil and Telugu. It also follows a patient who switches language mid-sentence, which Indian patients do constantly and most systems handle badly by forcing the caller to pick one language and stay in it.

How does it reach patients?

By call, and on WhatsApp when a call does not connect. There is no SMS and no email, because neither is how a patient expects a clinic to contact them and both get ignored. A call from the clinic's own number is the one that gets answered.

Do I need new software?

No. Insor runs on your clinic's existing phone number and books into the CRM you already use, so nothing moves and the front desk keeps working the way it does now. If you do not have a CRM, we give you ours.

How long to set up?

24 to 48 hours. You approve the templates, we point your existing line at Insor, and it runs. There is nothing for your receptionist to learn and no records to migrate, because it sits on top of what the clinic already has rather than replacing it.